Agilisys offers a broad portfolio of IT and business process services from initial strategy and consulting through design, implementation, and ongoing delivery and management, across both the public and private sector. We’ve detailed the key service divisions here; this A-Z breaks the services down further – to give you a complete picture of what we can provide. Chances are, if it will transform the service you provide to your customers, it’s something we can help you with.
- Accounts payable processing
- Accounts receivable processing
- Application configuration and integration
- Application design and development
- Asset management
- Business continuity planning and management
- Business process analysis
- Business intelligence optimisation
- Call centre overflow bureau services – to manage peaks in demands
- Change management
- Contact centre services – multi-channel, across phone, web, e-mail, post
- Customer account enquiry handling
- Customer acquisition and processing services
- Customer experience definition
- Database services
- Debt collection
- Desktop deployment
- Disaster recovery planning and management
- Field engineering support
- General ledger services
- Hardware / software problem diagnosis and repair
- Hosting – managed, secure application, site, and ‘software-as-services’ hosting
- IT architecture design
- IT governance consultancy
- IT strategy consultancy
- ITIL consultancy
- Information architecture
- Network monitoring – remote or onsite
- Payroll processing
- Project management
- Recruitment process outsourcing
- Security management – including policy design & enforcement; vulnerability assessment; incident management and forensic investigation
- Service desk and desktop management – remote or onsite
- Systems architecture, design and implementation
- Systems integration
- Telecoms consultancy, implementation, operational support, and supplier management – for both voice and data services
- Travel booking and management
- Website design, development, and ongoing support
Please contact us directly at info@agilisys.co.uk to learn how we use our expertise with these services to help you meet your business needs.
If you’re interested in providing services such as these to clients as diverse as Tube Lines, Rochdale Metropolitan Borough Council, and McDonald’s, visit Working at Agilisys to learn more about opportunities with our company.