Chief Executive Officer
Steven is the Group Chief Executive who joined the Agilisys Board initially as Chief Financial Officer taking charge of the group’s finance, procurement and India operations. Steven has extensive experience with high growth entrepreneurial organisations, especially within the business services sector.
He joined Agilisys from Xchanging plc, the global business process and technology company; over his 10 years there he held a number of senior positions at both the company’s UK and US operations, serving on the plc Management board. Prior to Xchanging, Steven was CFO of Redwave plc, the U.K.–based venture capital business. He is also a Fellow of the Association of Chartered Certified Accountants.
Group Finance Director
Iveta joined Agilisys in February 2010 as Group Financial Controller and in June 2013 assumed the role of Group Finance Director. Iveta is responsible for Finance, India operations, and Estate & Facilities Management. Iveta is tasked with supporting the business in delivering financial objectives and ensures that financial governance is followed. Iveta holds a Master Degree in Corporate Real Estate Finance from CASS Business School and is a Fellow Chartered Certified Accountant.
As Managing Partner Nicky is responsible for Transformation engagements and projects delivery across all of our customers. He also leads the highly successful Graduate Internship Programme at Agilisys.
Nicky previously led the London Borough of Barnet strategic partnership and has led many public sector and private consulting engagements for Agilisys. Prior to that Nicky held consulting roles at PA Consulting Group and the Forum Concept working for private sector clients including First Group, Esselte and BP.
Louise is a Senior Partner in the Transformation Division within Agilisys, she is responsible for developing new business, managing external Partners, overseeing work and developing Transformation “wrappers” and Programmes for clients.
As the Commercial Director for Agilisys, Mark is responsible for client satisfaction and commercial growth. Mark has previously worked for Agilisys in the AGMA region. Mark brings a wealth of external experience to the Commercial Director role from a variety of positions in the consulting, contracting and outsourcing industries. His background encompasses global, PLC and private equity businesses.
Director of IT Services
Sean is responsible for our business-wide core capabilities, including IT and cloud, Customer Services, and Business Process Services, ensuring these offerings continue to develop to meet customer needs. Sean is also responsible for strategic development of our Healthcare business.
Sean joined Agilisys from Cambridge Management Consultants, where he spent six years managing several strategic engagements throughout Europe. Sean holds a 1st class degree in Business Studies and Quantitative Business Analysis.
Director of Technology
Jonathan is the Director of Technology with responsibility for technology strategy, and the development of new technology products and services across the Agilisys Group. He has extensive experience leading the design and delivery of large scale business systems over a 23 year career.
Prior to Agilisys, Jonathan held senior technology and transformation roles at Xchanging, IBM and Capita working across many industries. He has deep knowledge of insurance in particular and spent 5 years in a delivery leadership role transitioning the London Insurance Market to electronic processing. Jonathan is an alumnus of Downing College, Cambridge holding a BA in Physics and the Certificate of Advanced Studies in Mathematics and Theoretical Physics.
Director of Sales & Marketing
Richard is responsible for the sales and marketing activity across Agilisys, focusing on how we communicate our message to the market, articulate our value to prospects, and present that value in an integrated and consistent way across all communication channels. Richard brings a wealth of experience to this field, having served in senior leadership roles across the sales and marketing function for many years. Having led our Customer Service division for four years, Richard has real clarity and insight into the challenges that our customers are facing and how our products, services and solutions can help them meet those challenges.
Before joining Agilisys Richard was involved in the design and delivery of transformational outsourcing projects for organisations including The Listening Company, beCogent and Dataforce.
Director of Customer Service
Ashley joined Agilisys in December 2010 at the formation of the Elevate joint venture between Agilisys and the London Borough of Barking & Dagenham and assumed the role of Director of Customer Service in June 2016. Ashley is responsible for the delivery of services within our Contact division as well as leading on growth and development of the business. Since joining Agilisys Ashley has been responsible for developing solutions for new clients and delivering transformation across our customer service operations, introducing new services and insights to enhance the customer experience.
Prior to joining Agilisys Ashley has worked across the public sector delivering customer service operations and transforming access to services for citizens across the UK.
CEO, Elevate East London
Sue is the Chief Executive of Elevate East London where she oversees the joint venture’s continued growth, profitability and business development. As Elevate CEO, she is a member of the Elevate LLP board, working directly with the Agilisys and Barking and Dagenham Council management.
Sue joined Elevate from Barking and Dagenham Council, where she held the role of Divisional Director of Assets and Commercial Services.
Her experience within the public sector spans more than 10 years in senior roles, including CEO at Barking and Havering LIFT Co, a key supplier of health centres to the NHS. Sue is also a Chartered Accountant.
Business Development and Client Director
Andrew is the Business Development Director and one of the founding members of Agilisys, responsible for winning new business and building strategic relationships with clients. Andrew started at Agilisys over 13 years ago as the Director for Human Resources before going on to lead a number of our strategic partnerships.
Prior to joining Agilisys, Andrew had a number of senior operational roles with Waddingtons plc, Marshalls plc, and Bettys and Taylors Group.
Simon is responsible for HR and Resourcing across our company, including our partnerships. Since joining Agilisys in 2003 from major recruitment provider, Manpower, Simon has been responsible for implementing Agilisys’ Performance Management Framework and for the HR transition delivery of each of our Strategic Partnerships.
Nigel is responsible for client satisfaction, and business growth for our products division. Prior to this Nigel led several strategic partnerships including those with Rochdale, St.Helens and Sandwell Councils.
Nigel previously worked for M&S and Fujitsu Services in a variety of roles including HR, Logistics, Services and Account Management.