Powering The Digital Authority

Improve citizen journeys and manage service demand more efficiently

Agilisys Digital uses technology to help districts and councils manage resources more efficiently by helping citizens find the information they need by themselves.

Agilisys Digital will:

  • Help citizens find the contact information they need without ringing
  • Save councils and districts valuable resources once wasted on rerouting calls
  • Reduce cost to serve while keeping performance levels high

Key Features

Connectivity – Connects councils and districts to make resource management and citizen journeys more efficient

Intelligence – Digital learns where demand is highest and passes that valuable information back to you

Efficiency – Digital encourages citizens to go online first, saving councils and districts time and money

Value – Reduces cost to serve and drives channel shift

 

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