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Data privacy: a local issue on a global scale

Whilst our fellow citizens across the pond mark Data Privacy Day, we look at the role UK public sector organisations play when it comes to data privacy and protecting the personal information of the citizens they serve. The key themes for this year’s Data Privacy Day are res ...read more »

What will 2017 bring for digital public services?

We’re letting technology into every aspect of our lives - but with this will come only greater risk. 2016 saw technology becoming cheaper, easier to use and more multi-faceted than ever before. We have developed into sophisticated users of all things digital. Last year we welc ...read more »

New EU data protection regulations are on the way; are you ready?

Simon Merrick, Agilisys Transformation If you’re any way involved in data, it’s time to start dealing with the EU’s General Data Protection Regulation (EU GDPR), or you might find the Information Commissioner’s Office (ICO) knocking at your door. From 25th May 2018, Brexit or n ...read more »

Think journeys not channels, and the savings will follow

  Ruth Luscombe, Senior Consultant, Agilisys “Digital is dead”. This was the bold opening statement from Martin Hill-Wilson at a recent customer service event sponsored by digital technology provider Agilisys. As the room collectively spluttered over its coffee, he qua ...read more »

21st Century Public Services – Capturing the Cloud

Sean Grimes, Director of IT Services, Agilisys  Smarter use of technology has long been heralded as a means of delivering services more efficiently. So with the cost saving benefits of migrating and managing services in the Cloud almost universally acknowledged, why are so  ...read more »
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