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Haringey residents can now go online to access council tax and housing benefit services

Haringey residents will now find it easier than ever to carry out Council Tax and Housing Benefit transactions at any time of day thanks to MyAccount, a digital customer platform provided by the customer transformation partner Agilisys. The Agilisys Digital platform was successfully launched earlier this week, which marks another step towards Haringey residents enjoying […]

Agilisys launches a national survey to identify the challenges customer service teams are facing

We need your help to discover the critical Quality and Monitoring issues fronting organisations such as yours. As a thank you we will share with you the published survey and provide you with a Quality Monitoring Best Practice Guide. This survey will only take 5 minutes and we would really appreciate it.  

Does size really matter? Getting to grips with Big Data in Local Government

Local authorities have a huge opportunity to deliver savings and improve citizen experience by mining the gold in the data that they already hold.  The digital data universe is big and is getting bigger by the day.  The many cameras, sensors and billions of people socialising online are likely to balloon the nine zettabytes (which […]

Two case studies that explain how the artificial intelligence of Agilisys Automate successfully reduced processes for a large central government department. Automating “White Mail” processing for a central government department The impact of Agilisys Automate on Fit Note processing for a central government department

Read more about Automating processes for a large central government department »

Our white paper recommends steps to overcome the challenge of improving IG throughout an organisation.  

Read more about Embedding excellent Information Governance in the Public Sector »
New Intranet & Team Sites

Elevate supported the corporate-wide rollout of SharePoint to LBBD as a key strategic solution

Read more about Barking and Dagenham – SharePoint Corporate Roll Out »
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