Agilisys has a strong reputation providing innovative customer services to citizens across the UK. In recent years our continued investment in customer services capabilities and innovative technology has expanded our reach within local and central government.
Since September 2014 we have worked with the Ministry of Justice to deliver the Civil Legal Advice (CLA) Operator Service on behalf of the Legal Aid Agency.
One of the key benefits Agilisys brings to the delivery of this service is a high level of consistency, gained as a result of our long history providing simple and effective solutions to complex, sensitive, customer service challenges. In addition, the Legal Aid Agency benefits from Agilisys’ significant experience in designing and delivering digitally-enabled customer services for the public sector. Our experience supports and informs the delivery of services through digital channels that the Legal Aid Agency is developing in line with the ‘Digital by Default’ agenda.
If you’re interested in finding out more please contact us for further details.