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Workplace Service Centre

Empower exceptional IT service performance with our award-winning service desk that enables greater productivity and a superior workplace experience.

Overview

Digital capabilities are your organisation’s lifeblood, but ensuring your essential IT services always perform seamlessly isn’t so easy.

To maintain staff productivity, you likely need to juggle a complex mix of the old and new—whether in terms of systems or ways of working—that makes it more difficult to resolve issues quickly and cost-effectively.

To meet this challenge, our Workplace Service Centre combines omni-channel support, agile scalability, leading tools and expert people to deliver a seamless and complete experience.

But don’t take our word for it: in 2018, we beat 360 other providers from around the world to be named ‘Best Medium to Large Enterprise Managed Service Provider’ by the Service Desk Institute.


Key benefits

Cost compliance

Cost compliance

We’ve streamlined our service for the best possible cost per contact.

Rapid resolution

Rapid resolution

We resolve 85% of all queries on the first call.

Benchmark beating

Benchmark beating

We outperform industry KPIs and regularly set new standards.


Awards and accreditations

sdi
psn
bsi
iso


Contact us

Get in touch to discuss how we can help you enhance the performance of your IT services to deliver greater productivity and a superior experience.

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