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Digital Insights

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Topic

  • Automation
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Key trends transforming contact centres

Key trends transforming contact centres

Article • 16th November 2021
Migrating to the cloud is but one step in the fight against climate change

Migrating to the cloud is but one step in the fight against climate change

Article • 20th October 2021
The camel, the stone and district council technology

The camel, the stone and district council technology

Article • 1st October 2021
Delivering NEP IT Modernisation for City of London Police

Delivering NEP IT Modernisation for City of London Police

Case Study
Delivering an ERP solution and integration framework for City of Wolverhampton Council

Delivering an ERP solution and integration framework for City of Wolverhampton Council

Case Study
Why dynamic technology holds the key to the golden post-pandemic finance opportunity

Why dynamic technology holds the key to the golden post-pandemic finance opportunity

Article • 19th August 2021
Cumbria County Council improves efficiency with a modern integrated solution

Cumbria County Council improves efficiency with a modern integrated solution

Case Study
Upgrade of finance, HR and payroll solution for North Somerset Council

Upgrade of finance, HR and payroll solution for North Somerset Council

Case Study
Eight post-pandemic digital trends for 2021 and beyond

Eight post-pandemic digital trends for 2021 and beyond

Article • 25th June 2021
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Tim Pitts

Tim Pitts

Senior Partner at Agilisys

Tim has been leading digital innovation in the Local Authority sector for over 20 years from the award winning Agilisys Digital platforms, to the latest thinking on the future of the sector. Tim's background is a mix of Consulting (at IBM, PA and Deloitte), Digital innovation and delivery (including sector firsts like MyTravel.com and the Agilisys Digital platforms), and Local Government having worked as a Head of Service at Surrey County Council for 3 years.

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