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Digital Insights

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Topic

  • Automation
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Infographic: The case for Power Virtual Agents in policing

Infographic: The case for Power Virtual Agents in policing

Article • 3rd March 2022
Watch now: Power Virtual Agents for police and justice organisations

Watch now: Power Virtual Agents for police and justice organisations

Webinar
Five steps to ensure 2022 is the year of the CIO

Five steps to ensure 2022 is the year of the CIO

Article • 21st December 2021
Abri and Agilisys: the partnership driving positive outcomes

Abri and Agilisys: the partnership driving positive outcomes

Article • 26th November 2021
Key trends transforming contact centres

Key trends transforming contact centres

Article • 16th November 2021
Rapidly delivering a COVID-19 test and trace outbreak management solution for Southend-on-Sea

Rapidly delivering a COVID-19 test and trace outbreak management solution for Southend-on-Sea

Case Study
The technology foundations enabling Barnsley’s digital bounce back

The technology foundations enabling Barnsley’s digital bounce back

Article • 19th August 2021
Eight post-pandemic digital trends for 2021 and beyond

Eight post-pandemic digital trends for 2021 and beyond

Article • 25th June 2021

Helping Hands: Rapid Dynamics solution to support the shielding

Video
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Gavin Bell

Gavin Bell

Enterprise Architect at Agilisys

Gavin is a highly skilled and experienced IT Leader with over 30 years experience across a number of roles from application development & testing, system design, IT Architecture, pre and post sales support, Account CTO and now Enterprise Architecture. In the last 5 years has been involved in several large digital transformation projects within the public sector in Scotland and is currently working with North Lanarkshire Council on the deployment of Microsoft 365, migration to Azure, deployment of Dynamics 365 and the implementation of the BI Hub.

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Linda Johnston

Linda Johnston

Business Strategy Manager at North Lanarkshire Council

As the Business Strategy Manager at North Lanarkshire Council, Linda has extensive experience of change and transformation programmes, redesigning public sector services to meet the varying needs of service users and communities. Linda has chaired national policy groups and has delivered high profile events including the Commonwealth Games 2014 and European Championships 2018. Currently leading the council’s digital change programme, at the start of the Covid-19 outbreak, Linda led the strategic discussions to source a solution to support the needs of the communities across North Lanarkshire and to support other councils in their quest for similar support mechanisms.

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Susan Cloke

Susan Cloke

Business Manager - Metrics at North Lanarkshire Council

Susan Cloke has worked in local government for 35 years in a range of roles, originally training as a planner before moving into regeneration policy and then corporate and community planning. Susan is currently based within the Chief Executive's Office and leads the business intelligence function within the Business Solutions Team in North Lanarkshire Council, taking responsibility for the corporate intelligence function linked to business planning, improvement and performance. Susan also provides strategic support to the Children's Services Partnership and the Community Justice Partnership and supports the development and delivery of the Council's improvement programme. Outside work Susan is an avid Glasgow Warriors and Scotland rugby supporter, as well as a keen gardener.

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