Austin Clark is an experienced content writer and journalist specialising in organisational transformation and digital solutions, specifically in local government and healthcare. Austin is former editor of GovTech Leaders (DigitalbyDefault) and has written features, hosted podcasts and presented events for numerous leading public sector titles during a 20-year career.
Paul Malcolm is head of healthcare at Agilisys, and has nearly two decades of experience in the healthcare technology and transformation sector, specialising in digital transformation and the 'Cloud First' agenda. Paul has worked with numerous healthcare organisations to help them migrate, operate and support their services in the Cloud, while developing strategies to drive workforce productivity, including implementation and optimisation of Office365 across the NHS. Paul also has an increasing focus on AI and Robotic Process Automation and how it can help create more time for both front line and back office staff to deliver meaningful work, rather than repetitive admin tasks.