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Delivering digital services

Instead of simply trying to keep up with developments in technology, local authorities need to be receptive and pre-emptive to their citizen’s changing expectations if they are to deliver the best possible customer experience.

In this short film, we hear how local government leaders are using digital tools to improve their understanding about how citizens access local services.

Watch the next video in the series here.

Delivering digital services

Your citizens’ needs should be at the heart of any service delivery transformation.

Delivering digital services

Your citizens’ needs should be at the heart of any service delivery transformation.