The London Borough of Barking and Dagenham has delivered a bold and fundamental transformation programme, providing better services and saving £50m annually.
The London Borough of Barking and Dagenham (LBBD) found itself in the perfect storm of increasing resident needs and government cuts. To meet these needs, and save millions, a bold approach was needed.
Together with Agilisys, LBBD has formulated Ambition 2020, a vision delivering fundamental transformation that creates annual savings of £50m and better serves the needs of its residents.
Ambition 2020 represents a radical shift in how local authorities deliver services. The organisational design and delivery has been redefined to enable improved services and make phenomenal savings.
Agilisys and LBBD designed and delivered the transformative vision Ambition 2020. In this case study see how breaking down departmental silos into design delivery models and addressing the needs of its citizens by pre-empting challenges has deliverd improved services and multimillion-pound savings.