Skip to main content

Webinar | Next generation service centres: transform your organisation's efficiency

In a world of disaggregated services and omni-channel touchpoints, the service centre is a key enabler to organisational productivity.

This webinar includes Dave Pearce, Chief Technology Officer from the Bolton & Wigan IT Partnership, and the team behind ‘The Best Medium to Large Enterprise Managed Service Provider’ as awarded by the Service Desk Institute, who will explain how a world class service desk can transform your organisation’s efficiency. 

The webinar covers:

  • The way the world is heading: Disaggregated services and user expectations
  • What's the best way forward: Service Integration and Management, what can a world class service centre achieve for your organisation?
  • What does a world class service centre look like in action? Featuring Dave Pearce, Chief Technology Officer, Bolton & Wigan Councils

If you’re interested in finding out more about how we can help your organisation enhance the performance of your IT services to deliver greater productivity and a superior experience, download our factsheet.

Next generation service centres

In this webinar recording, Dave Pearce, Chief Technology Officer from the Bolton & Wigan IT Partnership, and the Agilisys IT and Service Centre team explore how to transform organisations' efficiency with next generation service centres.

Next generation service centres

In this webinar recording, Dave Pearce, Chief Technology Officer from the Bolton & Wigan IT Partnership, and the Agilisys IT and Service Centre team explore how to transform organisations' efficiency with next generation service centres.