Software Licence Terms

The Order Form you sign, together with the following Licence Terms form the Agreement between you, (“you”, “your”, “Customer”), and us, (i) Agilisys Limited, a company registered in England and Wales with company number 04327369 whose registered office address is at Scale Space Imperial College White City Campus, 58 Wood Lane, London, United Kingdom, W12 7RZ, (“us”, “our”, “we”, “Agilisys”). You and us are each a “party”, and together, the “parties”.

1. Definitions and Interpretation

1.1. In these Licence Terms, unless the context requires otherwise, the following words and expressions have the following meaning:

1.1.1. “Agreement” means the agreement between the Customer and Agilisys comprising the Order Form, any Data Processing Agreement and these Licence Terms;

1.1.2. “Authorised User” means an employee, worker or other person who is authorized by the Customer to use the Software on behalf of the Customer;

1.1.3. “Business Day” means a day (other than a Saturday, Sunday or public holiday in England) when banks in London are open for business;

1.1.4. “Commencement Date” means the date from which the Customer will be provided with access to the Software, as set out in the Order Form;

1.1.5. “Confidential Information” means information which is identified as confidential or proprietary by either party or by the nature of which is clearly confidential or proprietary;

1.1.6. “Customer” means the entity identified in the Order Form;

1.1.7. “Customer Success Support” means guidance and support for Customer Authorised Users to assist them with improving their use of the Software;

1.1.8. “Data Processing Agreement” means the appended data processing agreement to comply with applicable law;

1.1.9. “Extended Term” means the period of time set out in the Order Form or any agreed variation in writing that the Agreement will extend for following the end of the Initial Term or any Extended Term unless terminated in accordance with the provisions of these Licence Terms;

1.1.10. “First Level Support” means the first-level technical support for the Software provided to the Customer during the term of this Agreement which includes assistance with installation, configuration, and troubleshooting;

1.1.11. “Fees” means the fees set out in the Order Form for the provision of the Services;

1.1.12. “Force Majeure” means an event or sequence of events beyond a party’s reasonable control preventing or delaying it from performing its obligations under our Agreement (provided that an inability to pay is not Force Majeure), including any matters relating to transfer of data over public communications networks and any delays or problems associated with any such networks or with the internet;

1.1.13. “Initial Term” means the initial term of the Agreement, commencing on the Commencement Date, as set out in the Order Form;

1.1.14. “Licence Terms” means these software licence terms that forms the Agreement between you and us together with the Order Form;

1.1.15. “Maintenance Support” means the support services which may include, without limitation, routine maintenance, troubleshooting, updates, and technical assistance. The aim of Maintenance Support is to ensure that the Software functions in accordance with any published performance specification for the same published by Agilisys and/or the Supplier;

1.1.16. “Order Form” means the signed (whether electronically or otherwise) order form which amongst other things, identifies the Customer and sets out the Fees;

1.1.17. “Permitted Downtime” means:

• scheduled maintenance;
• emergency maintenance; or
• downtime caused in whole or part by Force Majeure.

1.1.18. “Services” means the provision of:

• the licence to access and use the Software as set out in the Order Form,
• First Level Support,
• Maintenance Support and
• Customer Success Support where indicated in the Order Form;

1.1.19. “Service Hours” means, (i) in respect of Software access, 24 hours a day, seven days a week, excluding Permitted Downtime and (ii) in respect of Maintenance Support, First Level Support and Customer Success Support, during normal business hours on Business Days;

1.1.20. “Software” means the software licenced to you by us under this Agreement which may be updated from time to time. The Software is provided ‘as a Service’ and is accessed by the Customer remotely;

1.1.21. “Supplier” means IntentPro Technology Limited;

1.1.22. “Term” means the period made up of the Initial Term plus any Extended Term(s).

1.2. If there is a conflict between the terms of the Order Form and the Licence Terms, the terms of the Order Form shall prevail.

2. Rights of Use

2.1. Upon the signing of the Order Form and any limitation set out therein, and subject to these Licence Terms, we grant the Customer a non-exclusive, non-transferable, personal and non-sublicensable right during the Term to access and use the Software.

2.2. The Customer acknowledges that access to the Services may take up to five Business Days from the completion of signing of the Order Form to initially set up and that use of the Services is at all times subject to the Customer’s compliance with the terms of this Agreement.

2.3. The Customer acknowledges that access to the Services may take longer than five Business Days from the completion of signing the Order Form, if the Customer has not supplied Agilisys with, if applicable, the necessary configuration data, with sufficient time for Agilisys and the Supplier to configure the Software.

3. Duration

3.1. The Agreement shall start on the Commencement Date and continue for the Term specified in the Order Form.

3.2. The Agreement shall renew following the Initial Term (an “Extended Term”) as agreed between the parties in writing.

4. Authorised Users

4.1. The Customer shall ensure that only Authorised Users use the Software and that such use is at all times in accordance with the Agreement. The Customer shall ensure that Authorised Users are, at all times while they have access to the Software, the employees or contractors of the Customer or any authorised affiliates.

4.2. The Customer shall ensure that the number of Authorised Users for the Software do not exceed the number of Authorised Users set out in the Order Form. The Customer is entitled to remove one individual as an Authorised User and replace them with another individual but Authorised User accounts cannot be shared or used by more than one individual at the same time.

4.3. The Customer shall:

4.3.1. be liable for the acts and omissions of the Authorised Users as if they were its own;

4.3.2. procure that each Authorised User is aware of, and complies with, the obligations and restrictions imposed on the Customer under the Agreement; and

4.3.3. require that each Authorised User keeps secure and confidential their username and password (and devices/codes used for the purposes of multi-factor authentication) for the Authorised User’s use of the Software and shall not disclose any of the same to any third party.

4.4. If any password or other information which might increase the risk of unauthorised access has been provided to or become known to an individual that is not an Authorised User, the Customer shall, without delay, disable any such passwords and notify Agilisys immediately.

5. Indemnity

5.1. The Customer agrees to indemnify Agilisys, its officers, directors, employees, agents, affiliates, and representatives (collectively referred to as the “Indemnified Party”) from and against any and all claims, demands, actions, liabilities, losses, damages, costs, and expenses, including reasonable legal fees and disbursements, arising out of or related to:

5.1.1. Any breach or violation by the Customer of applicable laws, regulations, or third-party rights;

5.1.2. Any improper or unauthorized use of the Software by the Customer, its employees, agents, or any third parties accessing the platform through the Customer’s account;

5.1.3. Any content or data provided to or transmitted by the Customer through the Software, including but not limited to claims of infringement of intellectual property rights, defamation, or privacy violations;

5.1.4. Any claims or disputes between the Customer and any third party that arise from the use of the Software;

5.1.5. Any act or omission of the Customer that results in harm, damage, or loss to any third party.

5.2. In the event of a claim or demand covered by this indemnity provision, the Indemnified Party shall provide prompt written notice to the Customer of such claim or demand. The Customer shall then assume control of the defence and settlement of such claim or demand, provided that the Indemnified Party shall have the right to participate in the defence at its own expense and with its own counsel. The Customer shall not settle any claim that adversely affects the rights or interests of the Indemnified Party without the prior written consent of the Indemnified Party.

5.3. Agilisys shall indemnify the Customer against all third party claims alleging that the Software (in whole or in part) infringes the Intellectual Property Rights (“IPR”) or other legal or equitable rights of the third party (“IPR Claim”). Agilisys shall defend the IPR Claim diligently using competent counsel and in such a way as not to bring the reputation of the Customer into disrepute. The Customer will:

5.3.1. notify Agilisys, in writing, of any IPR Claim in a timely manner as soon as it becomes aware of such claim;

5.3.2. permit Agilisys to conduct any litigation and negotiations for a settlement of such claim;

5.3.3. give Agilisys all reasonable assistance regarding such claim at Agilisys’s expense; and

5.3.4. not make any admission or take any other action which might be prejudicial to Agilisys.

5.4. In the event of an IPR Claim that will impact on the Customer’s use of the Software, Agilisys shall at its own expense either obtain an appropriate licence or modify the Software so as to avoid the infringement without adversely affecting performance or function. If neither of these options are commercially available, Agilisys may terminate the Customer’s licence by notice in writing and refund any sums paid in advance but not used.

5.5. This clause 5 shall survive termination or expiry of our Agreement.

6. First Level Support, Customer Success Support and Maintenance Support

6.1. Agilisys, the Supplier and any permitted sub-contractors shall provide the Services using reasonable skill and care.

6.2. The Customer will be provided with the First Level Support as per the terms of this Agreement.

6.3. Customer Success Support may be made available to the Customer as part of the Services for the duration of the Term, to the extent and in the manner specified in these Licence Terms and the Order Form.

6.4. Maintenance Support shall be provided to the Customer as part of the Services.

6.5. It is acknowledged that Agilisys’ obligations under the Agreement, including but not limited to First Level Support, Maintenance Support and applicable Customer Success Support will be carried out by the Supplier and their duly appointed developer, Blenheim Chalcot IT Services India Pvt Ltd on behalf of Agilisys.

6.6. Reasonable notice will be provided to the Customer in advance of scheduled maintenance. The Customer acknowledges that it may receive no advance notification for downtime caused by Force Majeure or for other emergency maintenance.

6.7. The Software and Services are provided using cloud data storage services provided either directly or indirectly by Microsoft and/or Amazon Web Services. They have been chosen by Agilisys (and its Supplier) because they provide what are believed to be appropriate commitments regarding data security. The Customer acknowledges that such cloud services are provided strictly on a pass-through basis. ‘Passthrough Services’ are provided subject to the service descriptions, characteristics, service levels, information security measures, terms of use and rights and remedies set out by the Passthrough Services providers. Agilisys will only be liable in respect of breaches by the Passthrough Services provider, to pass through to the Customer the benefit of any warranties, indemnities and other remedies provided by the Passthrough Services provider under its contract. If the Passthrough Services provider’s contract contains limitations and exclusions of liability, those limitations and exclusions shall apply as between Agilisys and the Customer in respect of the Passthrough Services, and the limitations on liability set out in the Agreement and the Licence shall be disapplied in respect of the Passthrough Services. Agilisys shall provide a link to the Passthrough Service Provider’s terms and conditions in the Order Form, but these may be updated from time to time as published by the Passthrough Services provider.

6.8. If the Passthrough Services provider is in breach of its contract, Agilisys shall only be liable to pass to the Customer any compensation or damages recovered from the Passthrough Services provider to the extent that they relate to loss or damage suffered by the Customer as a result of the Passthrough Services provider’s breach of contract. Agilisys shall take such steps as it considers reasonable to enforce any rights and remedies available to it. If the Customer considers that additional steps should be taken, Agilisys shall facilitate the Customer itself taking such steps at its own cost (including taking action in the name of Agilisys as necessary) provided that the Customer agrees to indemnify Agilisys in respect of any liabilities that it may incur as a result.

7. Fees

7.1. The Fees and any other charges expressly agreed between the parties in writing shall be paid by the Customer at the rates and in the manner described in the Order Form.

7.2. Unless otherwise agreed in the Order Form, Agilisys shall invoice the Customer for the Fees in advance and the Customer shall pay the invoice within 30 calendar days of the date on the invoice into Agilisys’ bank account.

7.3. Agilisys shall have the right to charge interest on overdue invoices at the rate of 4% per year above the base rate of the Bank of England, calculated from the date when payment of the invoice becomes due for payment up to and including the date of actual payment whether before or after judgment.

7.4. Agilisys shall be entitled to increase the Fees by notice to the Customer provided that Agilisys shall not be entitled to increase the Fees on less than six weeks prior notice or more than once every 12 months.

8. Customer’s Obligations

8.1. The Customer shall:

8.1.1. use the Software only for the agreed business purpose as set out in the Order Form and in compliance with applicable law and regulations at all times;

8.1.2. not use the Software in a way that infringes, misappropriates or violates any person’s rights;

8.1.3. not reverse engineer, reverse compile or assemble, decompile, translate or otherwise attempt to discover the source code or underlying components of models, algorithms, and systems of the Software or use the Software’s specification or attributes to develop software to compete with the Software;

8.1.4. ensure at all times that the Input and Output do not violate any applicable law or these Licence Terms;

8.1.5. not represent any Output misleadingly as human-generated when it is not or otherwise violate the Licence Terms applicable to the use of the Software.

9. Intellectual Property and Permitted Use

9.1. The Supplier owns all intellectual property rights in and to the Software (including any code or other materials that forms part of the Software); and all new versions and derivatives of or from the Software and the platform used to provide Services (“Supplier IP”). Such Supplier IP may be licensed to Agilisys’ and the Supplier’s customers generally, irrespective of whether it has been developed as a result of feedback or input from the Customer. The Customer’s rights are expressly limited to those rights set out in clause 2.1.

9.2. Use of the Software requires the Customer to upload their data (“Input”). The Software generates and returns an output based on the Input by the Customer (“Output”). The Customer shall own all rights, title and interest in and to the Input and Output. The Output generated may be dependent upon instructions provided to the Software and the Software itself. Agilisys and the Supplier reserves the right to freely utilise these instructions and the Software for the benefit of their customers generally. The Customer hereby acknowledges that Agilisys, its Supplier and their appointed developer may retain in perpetuity fully anonymised copies of the Input and Output in connection with the ongoing development of the Software.

9.3. Either party may use each other’s name and logo to identify each other as a service provider or a customer, and/or for promotional purposes, and accordingly grants to each other a non-exclusive, non-transferable and royalty free licence throughout the Term for such use. Any such use shall be in accordance with the format of the other’s name and logo as published from time to time.

10. Confidentiality, Security and Data Privacy

10.1. Commercially reasonable security measures will be implemented to safeguard the integrity and confidentiality of the Customer’s data. However, the Customer acknowledges that no system is entirely immune to security breaches, and Agilisys does not guarantee or warrant the absolute security of the Software/Services or the data transmitted to or from or stored therein.

10.2. All data processing will be carried out subject to the Data Processing Agreement.

10.3. Authorised Users shall comply with all applicable data protection laws and regulations when using the Services. Agilisys may take appropriate action, including the suspension or termination of user accounts, in case of any violation of this clause, the Data Processing Agreement or relevant laws.

10.4. The Customer may not demonstrate the use or functionality of the Software to any third party in connection with the possible creation of a solution which might reasonably be competitive with the Software. The Software and its facilities and functionality is the confidential information belonging to Agilisys and the Supplier.

11. Termination and Suspension

11.1. Either party may terminate this Agreement with immediate effect by providing the other party with written notice of termination, if the other party:

• commits a material breach capable of remedy which isn’t remedied within 30 days of notification of the breach,
• becomes insolvent, or
• ceases to carry on its business.

11.2. Agilisys may also terminate this Agreement any time to comply with applicable law or government requests.

11.3. Agilisys may suspend your access to the Services if you do not comply with the terms of our Agreement, or if your use poses a security risk to us or any third party, or if we suspect that your use is fraudulent or could subject us or any third party to liability. Customer shall not be refunded any part of the Fees for the period the Services are suspended as described.

12. Limitation of Liability

12.1. Neither Agilisys nor any of its affiliates or licensors will be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising out of or related to this Agreement, damages for loss of profits, business, revenue, damage to reputation or inability to make cost savings, regardless of whether it has been advised of the possibility of such damages.

12.2. To the extent permitted by law, our aggregate liability under these Licence Terms shall not exceed the amount you paid for the Service that gave rise to the claim during the 12 months before the liability arose or £50,000 whichever is the greater. This clause 12.2 does not apply to claims arising from a breach of data protection legislation.

12.3. The liability of Agilisys in connection with breaches of data protection legislation, under this Agreement, shall be limited to £200,000 (two hundred thousand pounds).

12.4. Notwithstanding any other provision of this Agreement, Agilisys’ liability shall not be limited in any way in respect of the following:

12.4.1. death or personal injury caused directly by its negligence;

12.4.2. fraud or fraudulent misrepresentation; or

12.4.3. any other losses which cannot be excluded or limited by applicable law.

12.5. This clause 12 shall survive the termination or expiry of our Agreement.

13. Disclaimer

13.1. The Software and Services are only provided on the terms expressly set out in this Agreement. We do not give any other warranty, condition or representation, express or implied, with respect to the Software, the Services or the results thereof, including, without limitation, any implied warranty of satisfactory quality or fitness for a particular purpose. Agilisys does not guarantee that:

• the Software/Services will be usable at any given time or location,
• the Software/Services will be entirely uninterrupted, secure, accurate or free from hacking, viruses, or malicious code, or that content will always be secure or not lost or altered, and
• all defects in the Software/Services will be corrected.

13.2. The Customer acknowledges that, given the nature of generative artificial intelligence, the use of Software/Services in some cases may result in inaccurate Output and that the Customer should at all times independently assess the accuracy of any Output on an ongoing basis as appropriate.

14. Customer Usage

14.1. The use of the Software is subject to limitation with regard to the number of Credits, as set out in the Order Form, purchased by the Customer from time to time.

14.2. “Credit” means a unit of measurement related to usage of the Software on a monthly, quarterly or annual basis as set out in the Order Form.

14.3. The Customer accepts that the usage of Credits as set out in the Order Form is subject to the following conditions:

14.3.1. The period of time the Credits are allocated to each Customer shall be specified in the Order Form.

14.3.2. Credits are valid only for the duration of such period of time they were allocated for, and any unused Credits do not carry over to any subsequent periods or billing cycles unless otherwise stated in the Order Form.

14.3.3. In cases where a Customer’s usage exceeds the available Credits for a given billing cycle, additional Credits may be acquired through upgrade options or by purchasing supplementary Credit packs, subject to Agilisys’ pricing terms.

14.3.4. Credits are non-transferrable and cannot be exchanged for monetary value. They are exclusively intended to regulate usage of the Software and cannot be redeemed or converted into cash or other forms of credit.

14.4. For larger input files, multiple Credits may be needed based on the volume of text in the Input file.

15. Entire Agreement

15.1. The Agreement constitutes the entire agreement between the parties and supersedes all previous agreements, understandings and arrangements between them in respect of its subject matter, whether in writing or oral. Both parties acknowledge and agree that they have not relied on any representations, statements, or warranties, whether written or oral, other than those expressly set forth in this contract. Any prior discussions or representations are hereby excluded and have no legal effect.

16. Variation

16.1. No variation of the Agreement shall be valid or effective unless it is made in writing, refers to the Agreement and is duly signed or executed by, or on behalf of, each party.

17. Notices

17.1. Notices can be served by a party sending an email to the other party, at the addresses set out in the Order Form (as may be updated from time to time). Notices will be deemed received immediately on transmission of an email, but only if the sender doesn’t receive a bounce back email saying that the email wasn’t successfully transmitted to the intended recipient.

18. Subcontracting and Assignment

18.1. Sub-contractors are as listed in the Order Form. Agilisys may further assign, sub-contract, sublicence any or all its rights or obligations in relation to the provision of Services, or parts thereof, under this Agreement to any third party subject to giving to the Customer a minimum of 30 days’ notice and an opportunity to object on reasonable grounds. The Customer may not sub-contract, sub-licence any or all its rights or obligations under this Agreement to any third party without Agilisys’ consent.

19. Severance

19.1. If any clause in this Agreement (or part thereof) is or becomes illegal, invalid or unenforceable under applicable law, but would be legal, valid and enforceable if the clause or some part of it was deleted or modified (or the duration of the relevant clause reduced): then (i) the relevant clause (or part thereof) will apply with such deletion or modification as may be required to make it legal, valid and enforceable; and (ii) without limiting the foregoing, in such circumstances the parties will promptly and in good faith seek to negotiate a replacement provision consistent with the original intent of this Agreement as soon as possible.

20. No Partnership or Agency

20.1. The parties are independent contractors and nothing in this Agreement constitutes, or shall be deemed to constitute, a partnership between the parties nor make any party the agent of another party.

21. Waiver

21.1. No failure, delay or omission by either party in exercising any right, power or remedy provided by law or under this Agreement shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right or remedy. No single or partial exercise of any right, power or remedy provided by law or under this Agreement shall prevent any future exercise of it or the exercise of any other right, power or remedy.

22. Third Party Rights

22.1. A person who is not a party to this Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its provisions.

23. Authority

23.1. Each party represents and warrants to the other that it has the right, power and authority to enter into the Agreement and grant to the other the rights (if any) contemplated in this Agreement and to perform its obligations under this Agreement.

24. Governing Law and Jurisdiction

24.1. This Agreement and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.

24.2. The parties irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, this Agreement, its subject matter or formation (including non-contractual disputes or claims).

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Data Processing Agreement

The following words and expressions have the same meanings as in the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) as supplemented and applied in the UK by the Data Protection Act 2018 (“Data Protection Law”): ‘personal data’, ‘controller’, ‘processor’, ‘data subject’, ‘process’ (and related words), and ‘personal data breach’.

The Parties acknowledge that for the purposes of Data Protection Law, the Customer is the controller and Agilisys is the processor. The Supplier is an authorised sub-processor. Agilisys and its appointed sub-processors shall only process personal data on documented instructions from the controller as described in the Order Form.

Agilisys shall, if applicable, provide all reasonable assistance to the Customer in the preparation of any Data Protection Impact Assessment prior to commencing any processing. Such assistance may include:

1. a systematic description of the envisaged processing operations and the purpose of the processing;
2. the measures proposed to address the risks, including safeguards, security measures and mechanisms to ensure the protection of personal data.

Agilisys shall, in relation to any Customer Data processed in connection with its obligations under this Agreement ensure that it has, and the Supplier has, in place technical and organisational measures, which are appropriate to protect against a data breach having taken account of:

• the nature of the data to be protected;
• the harm that might result from a data breach;
• the state of technological development; and
• the cost of implementing any measures.

Agilisys shall also ensure that:

• it takes all reasonable steps to ensure the reliability and integrity of any employees or other representatives who have access to the Customer Data;
• such employees and representatives are aware of and comply with the duties under this Agreement;
• such employees and representatives are informed of the confidential nature of the Customer Data and do not publish or disclose any of the Customer Data to any third party unless directed in writing to do so by the Customer or as otherwise permitted by this Agreement;
• such employees and representatives have undergone appropriate training in the use, care, protection and handling of sensitive data; and
• it does not transfer or permit access to personal data from outside of the UK and EEA without getting prior express permission from the Customer, having conducted an acceptable Transfer Risk Assessment and put in place an International Data Transfer Agreement or other approved method of ensuring adequate safeguards are in place as required by law.

Subject to paragraph 6, Agilisys shall notify the Customer promptly if it or any Supplier:

• receives a data subject access request (or what purports to be one);
• receives a request to rectify, block or erase any data;
• receives any other request, complaint or communication relating to either party’s obligations under Data Protection Law;
• receives any communication from the Information Commissioner in connection with personal data processed under this Agreement; or
• becomes aware of any loss of or unauthorised access to the Customer Data.

Agilisys’s obligation to notify under paragraph 5 shall include the provision of further information to the Customer in phases, as details become available. Taking into account the nature of the processing, each party shall provide the other with full assistance in relation to the matter notified to the Customer under paragraph 5 including by promptly providing:

• full details and copies of any complaint, communication or request;
• such assistance as is reasonably requested for the parties to comply with a data subject access request within the relevant timescales set out in Data Protection Law;
• assistance as reasonably requested by the Customer following loss of or unauthorised access to the Customer Data;
• assistance as requested by the Customer with respect to any request from the Information Commissioner’s Office relating to the Services.

Agilisys and the Supplier shall maintain complete and accurate records and information to demonstrate its compliance with this clause.

Agilisys and any Supplier shall allow for audits of its processing activity by the Customer or the Customer’s designated auditor.

Where Agilisys or any of its sub-processors or the Supplier intends to appoint additional or replacement sub-processors or sub-sub-processors, the Customer will be given a minimum of 30 days’ notice of their identity in accordance with clause 17 (Notices). The Customer will be deemed to have consented to the appointment through continued use of the Services after the expiry of the 30 day period without objection. Any appointment of a sub-processor by Agilisys will be on terms consistent with Art28(4) of GDPR.

The parties agree to take account of any guidance issued by the Information Commissioner’s Office.

On termination or expiry of this Licence Agilisys shall:

1. Upon request in writing immediately deliver to the Customer a copy of all Customer Data which is in its possession or under its control (and require the Third Party Supplier to do likewise); and
2. irretrievably delete any other copies of the Customer Data (or any part of it) which is in its possession or under its control (and require the Third Party Supplier to do likewise).

Part (b) of this clause shall not apply to data which has been fully anonymised in accordance with clause 9.2.

Published: October 2025  ·  Last updated: November 2025