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Our clients recognise technology and digital solutions offer opportunities to build easily accessible, modern journeys for their customers.

Those digital solutions sit as part of a wider transformation of operating models to deliver new ways of working and new, more customer focused, pre-emptive services.

Organisational change

We deliver end to end service transformation

We develop digital and organisational strategies, co-design services to transform your organisation, and enable digital solutions to deliver modern operating models that meet the needs of services and their customers.

Our solutions are designed to positively impact on peoples’ lives, pre-empt demand for services and help support those with the greatest need more effectively.

Our capabilities


Using service design tools and methodology to respond to organisational challenges and opportunities.


Challenging traditional organisational structures, reimaging services while maximising the power of technology.

Service design

Applying our digital service design toolkit to create seamless, efficient digital services.


Preparing and enabling successful and sustainable digital transformation and change.

Programme and project management

Leadership and assistance to successfully govern programmes of transformation.

“Agilisys partnered with LBBD to bring to life our vision for Community Solutions. It has been both an incredibly exciting and very complex programme – and not without significant challenges, strategically and operationally. Agilisys provided expertise, advice and capacity across all phases of the work in a blended approach designed specifically to transfer skills and learning to our own council staff. The strong sense of collaborative working has helped us successfully move the new service from conception to reality and secure a realistic five year journey to realise significant service and financial benefits, focussed strongly on a new relationship with the residents in Barking and Dagenham’’.

David Murray, Interim Community Solutions Director London Borough of Barking and Dagenham