Your social workers spend 80% of their time on paperwork. CQC expects outstanding.
Care Act assessments take a full day to write up. 80% admin time. CQC pressure mounting. A day typing up what took an hour to observe.
Generic AI tools don’t understand statutory care contexts.
Chatbots can’t write Care Act assessments. They don’t know the difference between eligible and non-eligible needs. They can’t structure an assessment around the wellbeing principle or produce output that would survive a CQC inspection.
Your workforce is stretched. You can’t afford another failed pilot. You need something that was built inside a real adult social care service, by the practitioners who do the work, and that’s already proven at scale.
Wigan Council: CQC Outstanding — 95 out of 100
The highest CQC adult social care score in England. CQC inspectors explicitly cited the AI tools in their assessment.
Wigan Council’s adult social care service was rated Outstanding by the CQC with a score of 95 out of 100 — the highest in England. This wasn’t a coincidence. CQC inspectors explicitly cited the AI tools as part of what made the service exceptional.
Over 300 social workers use Genie daily. The AI records and transcribes Care Act interviews, then generates first-draft assessments that practitioners review and refine. The result: social workers spend their time with people, not with paperwork.
This is what production AI looks like in adult social care. Not a pilot. Not a proof of concept. A tool used every day by hundreds of practitioners, endorsed by the national regulator.
“Agilisys Platform has catalysed a huge amount of excitement and enthusiasm for incorporating GenAI technology into our day-to-day.”
— Alison McKenzie-Folan, Chief Executive, Wigan Council“I cannot believe how much time it saved me, allowing me to have much more meaningful conversations with the service user.”
— Adult Social Care Practitioner, Wigan“Our partnership with Agilisys and our use of AI and specialist tech has played an important role in supporting our teams — reducing administrative burden, improving consistency, and allowing practitioners to get the best outcomes for our residents.”
— Cllr Keith Cunliffe, Deputy Leader, Wigan CouncilCQC inspectors explicitly cited the AI tools as part of what made Wigan’s adult social care service outstanding. This is regulatory endorsement of AI in statutory care — not just an efficiency story.
AI products for adult social care
Purpose-built for statutory care contexts. Each product started inside a live council service.
Needs Assessment Genie
Records and transcribes Care Act interviews, then generates first-draft assessments aligned to statutory requirements. Social workers review and refine — professional judgement stays with the professional.
Status: Live — pilot/early production. 300+ social workers at Wigan. 50% drafting time reduction.
Needs Assessment Genie →Minutes Genie
AI meeting transcription for safeguarding boards, governance meetings, and ASC team meetings. Structured, accurate minutes — not generic transcripts.
Status: Live. 10+ councils. 600+ hours saved.
Minutes Genie →Case Auditing AI
AI-powered quality assurance of support plans and assessments. Consistent, scalable QA that flags gaps before they reach inspection.
Status: In development. Built on the same platform and statutory knowledge as Needs Assessment Genie.
We’ll show your adult social care team what AI is already doing at Wigan — live, not slides. Bring your real challenges (CQC prep, assessment backlogs, provider quality) and we’ll show you what’s possible with your data. One day. No commitment.
Discovery Days are free. We ask that your head of department sponsors the session and brings the people who can make decisions and make things happen.
Or email us directly: info@agilisys.co.uk