AI, solutions, and managed services — built for the way councils actually work.
25 years embedded in local government. AI products live in 40 councils. 130,000+ users migrated to M365. £100m forward order book in managed services. Three business lines that each stand alone — but together, one partner for the whole journey. Not a new entrant. Not learning on your time.
Councils are our entire business. Not a vertical.
Agilisys is the only local government-focused Tier 1 Microsoft partner. 90%+ of our revenue comes from UK public sector clients. We don’t pivot to financial services when the market shifts. We don’t rotate in consultants who learned “local government” from a briefing pack on Monday. This is who we are — and it’s why our templates and service models are built for the way councils actually work.
AI Agents: the Genie catalogue
AI products built inside councils, already at scale. Each solves a specific statutory or operational problem. Switch on in weeks, not months. Published pricing on G-Cloud.
EHCP Genie
AI drafts statutory EHCPs. 40 councils live. 80% time saved. 4,000+ children supported. No competitor at this scale.
Needs Assessment Genie
Care Act assessment drafting. 300+ social workers daily. 50% time saved. Built inside Wigan’s ASC team.
Minutes Genie
AI meeting transcription and minutes. 10+ councils live. 70% reduction in note-taking time. 600+ hours saved.
Case Auditing
AI-powered QA — reviews assessments against council-defined criteria, scores and batch-analyses across teams. Part of the ASC bundle.
Annual Review Genie
AI-assisted EHCP annual reviews with linked evidence. Natural extension for EHCP Genie councils. SEND Suite bundle available.
FOI & EIR Genie
AI-assisted freedom of information and environmental information request handling. In development — the catalogue is growing.
Proof: Genie Catalogue
ASC bundle: Needs Assessment + Minutes + Case Auditing sell together as an integrated adult social care suite. Entry points: “preparing for CQC,” “social workers drowning in paperwork,” “staff burnout and agency costs.”
“I do not think I can go back to not using the Agilisys EHCP tool.”
— SEND Caseworker“I cannot believe how much time it saved me, allowing me to have much more meaningful conversations with the service user.”
— Adult Social Care Practitioner, Wigan“The tool makes our plans more consistent between the team.”
— SEND Caseworker, Northumberland CC“Previously, writing an EHCP took me about a day, but now I can manage two or even three a day.”
— SEND Lead, Pilot CouncilSolutions: council domain knowledge, not generic advice
40+ engagement templates across 8 categories. Pre-built methods for the problems councils face most often. Published pricing, SFIA rate cards, G-Cloud procurement.
AI & Automation
GenAI readiness, RPA, Process Mining, automation Centres of Excellence
Data & Analytics
Data strategy, Microsoft Fabric, Power BI, platform optimisation
Cloud & Infrastructure
“Leave Nothing Behind” methodology, Azure, IdAM, hybrid cloud
Modern Work
M365 transformation, Viva, content services, Windows 365
Strategy & Transformation
Digital strategy, service redesign, business change, TOM design
All 8 categories →
40+ templates with defined phases, team shapes, and published pricing
Aberdeen City Council deployed RPA across council tax, social care, and school administration — £1.4m savings, 18,000 hours of admin eliminated, equivalent of 14 extra teachers freed. Shortlisted for Computer Weekly RPA Project of the Year.
North Somerset moved from paper-based processes to £800K annual savings through digital channel shift — 100,000+ MyAccount users, council tax calls down 40%.
London Borough of Barking & Dagenham identified £20m in efficiency opportunities through service redesign. The Community Solutions model transformed how the council manages demand.
Proof: Solutions
“The Agilisys Team helped us win hearts and minds early. We are now on our third phase of work with the team.”
— Susan Cloke, Head of BI Hub, North Lanarkshire Council“Agilisys was pivotal in helping us make change happen.”
— Stuart Anstead, Head of Support Services, North Somerset CouncilManaged services: the infrastructure everything else runs on
Modular managed service products. Subscribe to what you need — per-user-per-month, G-Cloud procurement, no lock-in. 130,000+ users migrated. £100m forward order book.
Your workplace, managed
Service desk, endpoint, identity, collaboration, automation, and Copilot enablement. The same service running at Bolton (27 services), Sefton (+ 96 schools), and Wigan. See G-Cloud 14.
Your security, monitored
24/7 SOC/SIEM on Defender + Sentinel. Maps directly to CAF and Cyber Essentials — the regulatory pressure that makes this urgent for every council. See G-Cloud 14.
Your operations, governed
ITSM, quarterly business reviews, Power BI dashboards, structured onboarding, customer success management, and automation orchestration. The service management backbone. See G-Cloud 14.
Your data & AI, operated
Managed Power BI, Fabric pipelines, data governance, RPA, and process mining. The data platform and AI operations layer. See G-Cloud 14.
We meet you where you are
Most councils aren’t starting from a blank page. Legacy estates, half-finished migrations, data locked in platforms nobody fully understands. We handle the transition, not just the destination.
130,000+ users migrated to Microsoft 365 across 10+ large programmes and 300+ projects. Hillingdon: 67 SQL servers consolidated to 6 clusters, saving £1.6m per year. North Somerset: end-to-end channel shift, 100,000+ MyAccount users, council tax calls down 40%. Sefton: 2,800-user M365 migration with 24/7 SOC.
Proof: Managed Services
“In Agilisys, we have a partner that can flex and grow with the rapidly changing nature of public services. This isn’t a traditional ‘outsourcing’ arrangement — it’s just as much about outcomes like social value, enabling digital skills development, and collaborating on solutions.”
— Alison Hughes, Assistant Director Strategic ICT, Wigan & Bolton CouncilsAnchor contracts
Not references from five years ago. Live contracts, running today, with quantified outcomes.
7-year CCS contract
2023–2030. 27 operational services plus 8 optional. Full IT estate. 95% CSAT, >75% NPS, £11m+ savings. Mobile ASC teams enabled. One of the largest council IT contracts in the North West.
TS3 framework
Full IT plus 96 schools. 24/7 SOC/SIEM through CloudShield. 2,800-user M365 migration. End-to-end managed services covering endpoint, identity, collaboration, and education.
10-year strategic partnership
15 operational services. AI Incubator model. CQC Outstanding 95/100. 300+ social workers on Genie daily. 107 days saved, £72k efficiencies. The blueprint for council co-creation.
£100m forward order book across managed services. These aren’t new relationships — they’re decades of trust.
Automation that delivers measurable ROI
Not every problem needs generative AI. Sometimes it needs good automation, well implemented.
UiPath automation
1,254 staff hours saved annually. 100% accuracy on automated processes. ROI achieved in 7–8 months.
RPA at scale
£1.4m savings. 18,000 hours admin reduced. Equivalent of 14 extra teachers freed. Shortlisted for Computer Weekly RPA Project of the Year.
Helping Hands
System built for 12,000+ shielding residents during COVID. Adopted nationally across Scotland. Built and shipped under pressure.
We build your capability, not your dependency
Our Centre of Excellence model has been delivered 4+ times across the public sector. We design Target Operating Models that build your team’s own capability. Your data stays in your Microsoft tenancy. Our subscriptions have no lock-in. The partnership is designed so your council gets stronger over time — not more dependent on us.
“Our partnership with Agilisys and our use of AI and specialist tech has played an important role in supporting our teams — reducing administrative burden, improving consistency, and allowing practitioners to get the best outcomes for our residents.”
— Councillor Keith Cunliffe, Deputy Leader, Wigan CouncilWe speak your language
Different roles inside a council care about different things. Here’s what we hear from people like you.
Chief Executive
40 councils already have the evidence. £100m+ in managed services proves long-term delivery. Wigan’s 10-year partnership proves the co-creation model. Call one of them.
Strategic partnershipsDirector of Children’s Services
EHCP Genie is live in 40 councils. 80% drafting time saved. 4,000+ children supported. Switch it on in weeks. Annual Review Genie extends into EHCP reviews.
EHCP Genie — live in 40 councilsDirector of Adult Social Care
The ASC bundle — Needs Assessment Genie + Minutes Genie + Case Auditing — was built inside Wigan and contributed to their CQC Outstanding rating. 300+ social workers use it daily.
ASC bundle — built inside WiganCIO / Digital Director
ModernWork 365 and CloudShield, published on G-Cloud. 130,000+ users migrated to M365. ISO 27001 certified platform. Hillingdon: 67 SQL servers to 6, £1.6m/yr saved. We handle the legacy, not just the destination.
View on G-CloudAI Transformation Officer
Start with a product already proved. Then use the CoE model from Wigan: your team learns to configure and extend the platform. With or without us, you keep the capability. 4+ Centre of Excellence implementations across the public sector.
Build internal capabilityStart with a conversation, not a contract. Tell us what you’re dealing with — whether it’s EHCP backlogs, CQC preparation, legacy migration, or security compliance — and we’ll show you what’s already working somewhere like yours.
Or email us directly: info@agilisys.co.uk