Joining up and integrating public services around citizen needs is a perennial challenge, not least because delivering better public services to citizens is a vast, complex conundrum involving many important aspects.
Arguably the most important of these, if you are to bring together multiple agencies (and departments within the same organisation) in a way that truly puts the citizens at the heart of decision making, is joined-up data. Yet, multiple barriers continue to hold back a consolidated approach to data sharing. That’s despite the COVID-19 pandemic shining a spotlight on some of the effective data sharing already taking place across the public sector, and removing some of the people-led barriers to sharing data that have hindered progress in the past.
In this infographic, Agilisys and our data partner Infoshare, outline some of the practical steps organisations can take to overcome common barriers to joined-up data, and reveal some of the positive outcomes enabled in the process.