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Rethinking approaches to transformation: Design

Rethinking digital transformation: Design

Follow the mantra of ‘Big Vision, Quick Wins’ to design a transformation programme that increases efficiencies throughout your organisation.

There are many pitfalls to avoid when designing a transformation programme. One of the most common is to embark on large scale process changes without proper engagement with frontline staff, while another is approaching change from your organisation’s perspective, rather than viewing services and their inter-dependencies through the eyes of your citizens.

In this article we look at the design phase of transformation and how your organisation can design a programme that gains workforce buy-in, unlocks efficiencies throughout the organisation, creates an engaging citizen experience, and delivers lasting change.

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Read the article for insight from Agilisys’ transformation experts on the essential steps that need to be taken when designing a transformation programme.