How do we ensure everyone has the skills and access they need to unlock the potential of digital technology?
Agilisys, in association with Digital by Default News, explore this challenge in its new report, The State of the Digital Nation. The report, based on a survey of public and private organisations, gauges the progress they are making on digital transformation and looks to the future of digital service delivery.
Enabling technologies pave the way for digital change, but it is the people who are the real drivers of digital transformation. So what happens when your people; be that your workforce or your residents are slowing the pace of change because they haven’t got the skills needed to drive digital transformation?
The report is centred around the human role in digital transformation and covers three themes integral to the delivery of a successful transformation: the drivers for change; digital access and literacy; digital skills and leadership. It also aims to help organisations assess where they are on their digital journey and sets out steps to embed a digital culture.